Testimonials

Last September we decided to try your product on the front of our home and around our sun room to replace the vertical cedar that we were finding too troublesome to maintain. We were hesitant to complete the whole house at that time as we were concerned about the cost, and were not certain if the “final look” would be what we wanted. After spending the winter looking at your installed product, we came to the conclusion that the rest of the house just had to be completed with the same product.

We had no hesitation in once again contacting Gaetan & Mike of Basic Home Improvements Inc. as we were totally satisfied with their work last September and considered their two installers Eric & Sebastien to be true professionals with a lot of pride in their workmanship.

All work has now been totally completed and we could not be more happy with the end results. Pictures are enclosed showing the final result. We think our home still looks like it has “cedar siding” which is the look we were trying to maintain.

A BIG THANK YOU TO GAETAN, MIKE, ERIC, & SEBASTIEN of Basic Home Improvements Inc. for all their professional help in making our “dream” come true.

Bill Bratt

 

“Hi Mike & Gaetan,

While we knew we had to replace the cedar siding on our above home as  regular required maintenance was becoming a problem, we were having a difficult time in finding another product that could provide a similar “new cedar” look and be maintenance free.

We visited Gentek Building Products and inspected many siding options, but could see nothing that could provide us with what we envisioned until they introduced us to a new product called “Longboard”. This product appeared to be exactly what we needed, but we still had concerns about it being installed in our application. Gentek then referred us to Mike & Gaetan of Basic Home Improvements Inc. advising that they had installed their show room display of this product and that they could make it work for us.

Mike & Gaetan subsequently visited our home and while they acknowledged it would present challenges to them, they assured us it was definitely possible, and that their installation crew of Eric & Sebastien would ensure that everything would get done correctly. The contract was signed, the product ordered and the enclosed pictures show that they delivered exactly what we envisioned.

A big thank you to Mike & Gaetan for their patience and understanding our concerns about what we were trying to achieve, and to Eric & Sebastien for their professionalism and pride in their work which resulted in making it happen. Pictures of the final result are enclosed for your files. Thank You Guys.” Pauline & Bill Bratt

“Please accept my appreciation for the completion of the window and partial siding replacement work on my home. Your team provided highly professional work from start to finish.  Your initial consultation, quotation preparation, accurate design measurements, fair pricing for high-quality windows, and the timely installation and craftsmanship made for a stress-free and enjoyable renovation.  I am pleased to provide positive feedback and my recommendation to prospective clients as may be needed.  In fact, I can demo the windows or installation if it helps others to decide on Gentek Windows, with you people as my highly recommended contractor for the work.  Again, thank you for your expertise, integrity and quality of work.” Sincerely, Brian Moyes

 

“Over the last several years, the team at Basic Home Improvements has been involved in many renovation projects at our home, large and small.  Basic Home Improvements has always met our expectations because of their team’s attention to detail, the quality of their products and service and the price is always right.  We will continue to keep doing business with them.”
Jean Landry

“We contacted a number of potential companies when we needed to replace the windows and doors in our house.  We were looking for a reliable company with quality products and a fair price.  This is what Basic Home Improvements gave us and more!  They gave us expert advice on the products available and what would meet our needs, they did a great job on the installation and they were happy to help us AFTER the sale and installation.   Couldn’t ask for anything more!”
Raymond Lefort

“We would like to thank you for the excellent service that you provided during the replacement of windows in our house. The specifications provided on the contract, including the timeframe was respected. Your installers displayed professionalism, cleanliness and quality in their work. We would not hesitate to recommend you.”

Celine and Benoit Thibault

“I am writing to let you know how pleased my husband and I were with the competence and level of service provided by your company and in particular by the crew assigned to our project. As on our previous occasion when we engaged your services, we were most impressed with the care, dependability and professionalism demonstrated by your staff and would happily recommend your company to others.”
Mrs. B Jeffrey

“I was particularly impressed with the professionalism, knowledge, dedication and excellent work ethic. They do whatever it takes to get the job done right and on time. They worked on our house with the same enthusiasm, perseverance and attention to detail as if it was their own home.”
Vern Phillip